Carriyo
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  • Discover
  • API Reference
  • Connectors
  • Carrier Integration
    • Nothing Found
    Getting Started
      Carriyo API Basics
      How to use the Carriyo API
      Setting up your Webhooks
    Authentication
      post
      Get Access Token
    Carriyo Shipping API
      Breaking Changes
      Shipments
      Carrier Accounts
      Manifests
      Attributes
      Automation
      Service Level
    Carriyo Returns API
      Return Requests
      Return Reasons
        get
        Get Return Reasons
        post
        Create Return Reason
        put
        Update Return Reason
        delete
        Delete Return Reason
      Rejection Reasons
      Return Refund Types
      Return Item Condition
      Return Resolutions
      Return Settings
    Core Resources API
      Delivery Types
      Locations
      Order Types
      Time Slots
      Webhooks
Last updated 8 months ago

Return Reasons

The merchant can configure a custom list of return reasons based on their business requirement. These reasons are presented as options to the customer on the return portal. Common examples include "Not as described online", "Arrived damaged", "Wrong colour or size" etc.

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