CARRIYO is an automated shipping platform to make the last mile simpler and better for retailers, and for end consumers. It provdes merchants a platform to connect multiple shipping partners, offfering single point of integration to create, track and manage shipments, using a set of highly scalable API for high volume operations and interfaces with all your shipping partners to produce near real-time insights.
It abstracts the complexity of the multiple carrier complexity by providing a uniform API, offering flexiblity to switch and onboard new carriers to better serve your end customers. The APIs automate the entire shipping process by allowing merchants to automatically assign shipments to carriers based on different parameters such as price, dimensions, weight, delivery location, payment type, delivery type etc. You can also add your own custom attributes to determine the carrier assignment based on specific requirements.
Carriyo also offers a Returns Management module. The returns module enables merchants to manage the customer's request for return. The merchant can manage the life cycle of the return process - approving, tracking, receiving, refunding and completing the request.
Carriyo is an integration platform that integrates with multiple external systems, such as 3rd party carriers, communication gateways for sending SMS, email, WhatsApp etc, e-commerce platforms etc. The nature of our platfrom requires us to be modular in our design and hence we have built Carriyo using composable microservices with individual pieces of business functionality independently developed, deployed, and managed.
The Carriyo platform is built as a headless API first platform, with the API cleanly separated into distinct microservices. The Carriyo front-end applications are decoupled from back-end logic and are agnostic of the actual implementation of the API. Carriyo Webapps such as the Dashboard and the Storeapp are built using the Carriyo REST API. This means that the merchant can choose to integrate their existing systems directly with the Carriyo API to replace any part of the Dashboard (if required) to integrate their existing processes and systems with Carriyo.
Carriyo was designed and built for the cloud. As a result, we leverage the cloud, not just for storage and hosting, but also elastically scaling and automatically keeping our platform updated with new technological improvements over time.