Custom Integration

If you are unable to use the Carriyo Plug & Play specification and would like Carriyo to build a custom connector, then please reach out to us once you have completed the steps below:

  • Review all questions under "Integration Requirements" in this guide and answer all questions highlighted. Please consolidate your responses in a document and share with your primary contact in Carriyo.
  • Share all API documentation and any other developer resources.
  • Share access to your test environment, URL test account and API credentials.
  • Share display name, logo (high-resolution SVG) and a brief description of your service to represent your brand on the Carriyo platform.
  • Download the Carriyo status list and map your statuses to the Carriyo list.
  • Download the Carriyo master list of cities and areas and map your list to the Carriyo list.

Next Steps for Integration

  1. Carrier team will share all the information in the above checklist.
  2. Carriyo team will review and schedule a discovery call to clarify open points and agree any changes required on the carrier side to meet Carriyo's requirements.
  3. Carriyo team will start implementing the connector on it's platform, while the carrier team will continue supporting the integration.
  4. Once development is completed, both teams will test the connector to sign off the integration.
  5. Upon sign off from both sides, the connector will be deployed on the Carriyo platform.